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Frequently Asked Questions

Is Shopping with FitOne secure?
Where does my payment information get stored?
How do I create an account with FitOne?
What type of credit cards do you accept?
Can I place my order by phone?
What are the benefits for creating an account with FitOne?
I forgot my username and/or password. How can I retreive it?
Do I have to create an account to order?

Shipping Info

Shipping FAQ
My order hasn't arrived?
How do I track my order?

Returns and Backorders Info

Can I return or exchange a product that is not opened?
I received a damaged product. What do I do?
What if an item I purchased is backordered?

Shopping Cart FAQ

How do I find a product I am looking for?
How do I add items to the shopping cart?
How do I change quantities of the items in my shopping cart?
How do I delete a product from my shopping cart?